Winter Fragrances

As the temperature drops, your home deserves scents that bring warmth and comfort. Choose fragrances that fill the air with warm, inviting notes to help you relax and feel at ease all season long.

Frequently Asked Questions

Here are some common questions from our customers. See our full FAQs for more.

See All FAQs

Can I change my delivery address after I've ordered?

Contact +61 2 9757 3080 (Mon-Fri 9am-4pm AEDT) or email help@nz.circa.com.au promptly if you need to change your delivery address. We are happy to accommodate this for orders that have not been dispatched yet.

What is your return/exchange policy?

Returns are accepted within 30 days of dispatch for unopened, unused, and resalable products. Return shipping costs are at the customer's expense. Email help@circa.com.au for inquiries.

I've received my order but there is an issue, what do I do?

Contact help@circa.com.au with details and/or images of any issues.

Do you ship internationally?

We currently ship within New Zealand from our New Zealand website (nz.circa.com.au). If you are in Australia use the country selector at the top of the page to select the correct site for local shipping.

How do I track my delivery?

You will receive an email with tracking details once your item has been shipped. For extra support, contact help@circa.com.au. If you have not received this, make sure you check your junk or spam inbox.

How long does Standard Shipping take?

Shipping to the North Island takes 1-2 business days, and to the South Island takes 2-3 business days. For rural locations or orders containing Dangerous Goods (Fragrance Diffusers) please allow for an additional 2 business days.

*All delivery timeframes are an estimate only and CIRCA will not be liable to you for losses suffered or incurred due to delivery delays.

How much does shipping cost?

Orders within New Zealand are shipped from our Auckland warehouse for $6.99 or free for orders over $100.

As the temperature drops, your home deserves warm and comforting fragrances that create a cozy, inviting atmosphere. Circa’s winter scents collection fills your space with rich, soothing aromas designed to help you relax and feel at ease all season long.

Featuring favourites like Amber & Sandalwood, Sea Salt & Vanilla, and Cotton Flower & Freesia, these fragrances blend warm amber, creamy vanilla, and soft florals to bring lasting comfort and elegance to your home.

Crafted by a trusted Australian fragrance brand, Circa’s luxury home fragrances offer long-lasting warmth and soothing scents perfect for winter living.