Delivery and Returns

Delivery and Returns

Delivery Information 

Standard Shipping: NZ$6.99 or free for orders over $100.

    During regular trade, all orders placed prior to midday NZT on weekdays (excluding holidays) will be dispatched same day. Please note: During peak promotional periods this may take an additional 2 business days. 

    Delivery timeframes below are a guide only and calculated from the dispatch date.

     Standard Shipping Times

    North Island 1-2 business days
    South Island 2-3 business days
    Rural or Dangerous Goods orders add 2 business days

     

    Please note:

    • Orders with diffusers cannot be delivered to a PO Box. 
    • Dispatch may be delayed up to 48 hours during peak periods.

     

    RETURNS

    Change of mind returns are accepted within 30 days of dispatch for unopened, unused, and resalable products. Return shipping costs are at the customer's expense. Email help@nz.circa.com.au for inquiries.

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