Delivery and Returns
Delivery Information
Standard Shipping: NZ$6.99 or free for orders over $100.
Please allow an additional 2-3 business days for orders containing Fragrance Diffusers or Interior Fragrance
During regular trade, all orders placed prior to midday NZT on weekdays (excluding holidays) will be dispatched same day. Please note: During peak promotional periods this may take an additional 2 business days.
Delivery timeframes below are a guide only and calculated from the dispatch date.
Standard Shipping Times
| North Island | 1-2 business days |
| South Island | 2-3 business days |
| Rural or Dangerous Goods orders | add 2 business days |
Please note:
- Orders with diffusers cannot be delivered to a PO Box.
- Dispatch may be delayed up to 48 hours during peak periods.
RETURNS
Change of mind returns are accepted within 30 days of dispatch for unopened, unused, and resalable products. Return shipping costs are at the customer's expense. Email help@nz.circa.com.au for inquiries.
Still Got questions?
See our full FAQs or Contact Us
